Cetacea is an updater that brings you a search engine for streaming  movies, TV shows and music to one place on your television.

  • Movies: New & Classic Movies
  • TV Shows On-Demand:  Almost every season & episode of your favorite series.
  • Live Sports: Many Professional & College sports games throughout the world
  • Live Events: Pay Per View, MMA, Boxing, Wrestling & much more.
  • Music: Tons of on demand, radio and music videos. Even Karaoke!

 


FAQ

When I back out of a show, it continues to play in the background.

Press the ‘Select’ button to pull down the action menu during playback and stop the video before returning to a different menu.

Amazon sells FireTV sticks for $40, why do you charge so much?

Cetacea is NOT originally included on any of Amazon’s FireTV devices. The additional cost is for the installation and maintenance of the Cetacea program itself, and does not have anything to do with the Amazon FireTV device or it’s applications.

Is there a fee for this service?

Once the device has been purchased. there are no additional fees to use Cetacea. However, you do need to have a high-speed wireless internet connection.

Can I save a list of shows or movies to watch later?

Yes! When you are on the program that you are wanting to save, press the ‘Menu’ button on the remote and choose the option ‘Add to Favourites.’  Your selection will now be on the list which can be found in the sub-menu of TV Shows or Movies in the Cetacea menu.

Can I watch trailers or previews for any of the listed movies?

Yes! When you are on the movie you are interested in, press the ‘Menu’ button on the remote and choose the option ‘Information.’ Download the required add-on if necessary, and then choose the ‘Trailer’ option to begin the preview.

My 1080p stream seems choppy.

High quality streams require high quality WiFi. Make sure you have strong internet, a solid router and a good connection to your stick. It could also be the streaming source, so try a different 1080P stream if one is available. If all this checks out and you still have an issue, you may want to try a lower quality stream.

My remote doesn’t work.

All remotes were in working order when the sticks were programmed with Cetacea. First check the batteries, they could be weak. If you still have an issue with fresh batteries, you can try to reconnect the remote by holding the Home button down for about 10 seconds.

My remote is not cooperating.

If the commands you are giving the remote don’t seem to be translating correctly to your TV, the batteries may be weak. Try a fresh set of batteries before throwing the remote against the wall.

It says “No Streams Available.”

Unfortunately, not everything is on the internet. Prior to release in the theaters, streams will not usually be available. Occasionally there are older, rare shows or movies that cannot be found as well. We do recommend searching the Add-Ons for additional options if you are having difficulty finding a specific program.

Is there Live TV?

The quality of Live TV is sub-par compared to pre-recorded streams, and therefore we do not promote this option. That being said, many live television channels are available in the various add-ons provided.

Can I get free Pay-Per-Views?

Although we cannot guarantee availability or quality, most PPV programs are available live as well as after the event.

Can I find Cetacea on eBay?

We do NOT sell Cetacea on eBay, or any other online marketplace at this time. If you see a Cetacea device for sale at one of these locations, it is either fake or being resold.

What’s the difference between Cetacea and Kodi?

Cetacea is a unique and user-friendly updating program that provides you with quality avenues to stream movies, TV shows, sports and music to one place on your television. It is proactively monitored for issues and continually updated to give you the best experience possible. Kodi is simply an open-source search engine that many people install on various devices to resell.

Why do I need to register my Cetacea?

In order to receive unlimited access and full technical support, we need to know that you have a licensed program and must also connect each device with a contact. We respect privacy and never sell or distribute any customer information to anyone.

How can I purchase another FireTV stick with Cetacea?

If you have a personal representative, you should contact them directly. Otherwise you can shoot a request to Sales@CetaceaTV.com.

How can I tell if my Cetacea is up-to-date?

Cetacea automatically checks your stick for an outdated program each time you open it, and will prompt you to update if you are still running an older version. Your current build is listed on the ‘System’ tab in the Cetacea menu. and the most up-to-date version is listed at CetaceaTV.com.

I don’t have an Amazon account.

It is free to create one, and is necessary to navigate the FireTV stick. You can create an account online at Amazon.com.

I received a strange blue screen after my update.

There must have been a glitch in the matrix so you will need to re-update. Hit the ‘Home’ button on the remote, re-enter Cetacea and follow the prompts.

Where is Cetacea on my FireTV stick?

From the Amazon Home Screen, it will be in the ‘Apps’ section. You can also get to the ‘My Apps’ menu by holding down the “Home’ button on your remote for 3-5 seconds. Once you find and open the Cetacea icon you can ‘Add to Favorites’, and it should also appear in the ‘Recent Apps’ menu.

How do I restart my FireTV stick?

The easiest way to reboot your device is to simultaneously hold do the ‘Select’ and ‘Play/Pause’ buttons for about 5 seconds.

How do I turn the device off?

The device is always on, although you can put it into sleep mode.

I can’t find the content I’m looking for.

Make sure to checkout the Addons section. Also you can submit request to Support@CetaceaTv.com


Cetacea Support